Text Moment Support

Welcome to the official support page for Text Moment, your AI-powered text scanning companion.

📱Features

Free Features

  • On Device Machine Learning OCR
  • Offline Processing
  • Basic Text Recognition
  • PDF Document Scanning
  • Multi-language Support
  • QR/Barcode Scanning
  • 5 AI scan credits/month

Premium Features (Basic Subscription)

  • Everything in Free, plus:
  • Multi-image scanning
  • AI-enhanced OCR & PDF processing
  • AI Receipt formatting
  • AI Handwritten Recognition
  • AI Math Solver
  • AI-Enhanced Translation
  • 100 AI scan credits/month

🤔Frequently Asked Questions (FAQ)

How do I scan multiple pages? (if enabled)

  1. Open the app
  2. Tap "Image Scan"
  3. Capture each page
  4. Tap Image Counting numbers on top right area when finished

Does the app work offline?

Yes! All basic scanning and text recognition features work without internet connection. AI-enhanced features require internet connectivity.

What are AI scan credits?

AI scan credits allow you to use advanced AI features like enhanced OCR, Handwritten Recognition, Receipt formatting, math solving, and translation. Free users receive 5 credits per month, while subscribers receive 100 credits per month.

How do I subscribe to the Basic plan?

  1. Open the app
  2. Tap on "Settings" or look for subscription options
  3. Select "Basic" plan at $2.49/month
  4. Complete the purchase through Apple's payment system

How do I cancel my subscription?

iOS: Subscriptions can be managed through your Apple ID in your device settings:

  1. Open the Settings app on your iPhone.
  2. Tap on [Your Name] at the top of the Settings menu.
  3. Tap on Subscriptions.
  4. Find Text Moment in the list of active subscriptions and tap on it.
  5. Tap Cancel Subscription.
  6. Confirm the cancellation when prompted.

Android: Subscriptions can be managed through your Google Play account:

  1. Open the Google Play Store app on your Android device.
  2. Tap your profile icon in the top right corner.
  3. Select "Payments & subscriptions" > "Subscriptions".
  4. Find "Text Moment" in the list of subscriptions and tap on it.
  5. Tap "Cancel subscription" and follow the on-screen instructions.

Which languages are supported?

Afrikaans
Albanian
Catalan
Chinese
Croatian
Czech
Danish
Dutch
English
Estonian
Filipino
Finnish
French
German
Hindi
Hungarian
Icelandic
Indonesian
Italian
Japanese
Korean
Latvian
Lithuanian
Malay
Marathi
Nepali
Norwegian
Polish
Portuguese
Romanian
Serbian
Slovak
Slovenian
Spanish
Swedish
Turkish
Vietnamese

📧Contact Support

Having issues? Please:

  1. Check the FAQ above
  2. Search existing Issues
  3. Create a new issue if needed
  4. Or email us: apps@inventeeo.com
Email Support

🆕Latest Updates

Version 2.0.x: AI Features Update
  • Added subscription model with Basic tier
  • AI-enhanced OCR & PDF processing
  • Handwritten text recognition
  • Math problem solving
  • Enhanced translation
  • Receipt formatting
  • Credit system for AI features
Version 1.x.x: Basic Feature release
  • On Device Machine Learning OCR
  • Basic Text Recognition
  • Offline processing
  • Multi-language support
  • PDF scanning
  • QR/Barcode code reading